Shipping policy
Shipping Policy
Last updated: May 2026
At SAL DE BAJA, we work to ensure your products arrive safely and as quickly as possible.
Shipping Coverage
We ship throughout Mexico.
At this time, we do not offer international shipping unless previously agreed upon and subject to logistics availability.
Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Times
Estimated delivery times are:
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Baja California Sur: 1–3 business days
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Rest of Mexico: 2–7 business days
Delivery times are estimates and may vary depending on the destination, shipping carrier, and circumstances beyond SAL DE BAJA's control.
Shipping Costs
Shipping costs are calculated automatically during checkout and displayed before your purchase is completed.
From time to time, we may offer free shipping promotions, subject to the terms and conditions of each promotion.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation with tracking information, when available.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
SAL DE BAJA is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided during checkout.
Shipping Issues
If your package arrives visibly damaged, we recommend reporting it to the carrier upon delivery and contacting us as soon as possible.
Any issues related to damaged, lost, or incorrect orders must be reported within five (5) calendar days of delivery.
Force Majeure
SAL DE BAJA shall not be liable for delays caused by natural disasters, transportation disruptions, labor disputes, government actions, or any other circumstances beyond our reasonable control.
Contact
If you have any questions regarding your shipment, please contact us at:
San José del Cabo, Baja California Sur, Mexico.