Terms of service

Terms & Conditions

Last updated: May 2026

1. Scope

These Terms & Conditions govern access to, navigation of, and use of the SAL DE BAJA website, as well as the purchase of products offered through our online store.

By placing an order, you agree to be bound by these Terms & Conditions.

2. Seller Information

SAL DE BAJA
Location: San José del Cabo, Baja California Sur, Mexico
Email: info@saldebaja.com

Hereinafter referred to as "SAL DE BAJA."

3. Orders and Contract Formation

The products displayed on this website constitute an invitation to purchase.

Once an order has been submitted and payment has been confirmed, you will receive an order confirmation email with the details of your purchase.

SAL DE BAJA reserves the right to reject or cancel any order for legitimate reasons, including pricing errors, inventory shortages, incomplete information, or suspected fraud.

The sales contract is considered concluded once your order has been confirmed and processed for shipment.

4. Pricing

All prices are listed in Mexican Pesos (MXN) and include applicable taxes unless otherwise stated.

Shipping charges are displayed separately during checkout.

SAL DE BAJA reserves the right to modify prices at any time without affecting confirmed orders.

5. Shipping and Delivery

We currently ship within Mexico.

Delivery times are estimates and may vary depending on the destination and the carrier's operational conditions.

SAL DE BAJA is not responsible for delays caused by circumstances beyond our control, including natural disasters, transportation disruptions, logistical issues, or force majeure events.

Customers should inspect their package upon delivery and report any visible damage as soon as possible.

6. Payment Methods

Available payment methods are displayed during checkout and may include:

  • Credit and debit cards

  • PayPal

  • Apple Pay

  • Google Pay

  • Bank transfer

  • Other payment methods supported by our payment platform

Payment is charged at the time your order is confirmed.

7. Retention of Title

Ownership of the products remains with SAL DE BAJA until full payment has been received.

8. Product Quality

SAL DE BAJA offers artisanal sea salt and gourmet seasonings produced in accordance with applicable quality and food safety standards.

Each product page includes information regarding ingredients, net weight, and product specifications.

9. Returns, Exchanges & Refunds

Due to the nature of our food products, we do not accept returns or exchanges of products that have been opened, consumed, or otherwise handled after delivery.

However, customers may request a replacement or refund if:

  • The product received differs from the one ordered.

  • The product arrives damaged during shipping.

  • The product has a manufacturing or packaging defect.

Claims must be submitted within five (5) calendar days of delivery and must include photographs that allow us to evaluate the issue.

If a claim is approved, SAL DE BAJA may, at its discretion:

  • Replace the product

  • Issue a full or partial refund

  • Provide a store credit or discount code of equivalent value

Approved refunds will be issued using the original payment method whenever possible.

10. Intellectual Property

All content on this website—including trademarks, logos, photographs, text, packaging designs, labels, graphics, and other materials—is the property of SAL DE BAJA or its respective owners and is protected by applicable intellectual property laws.

No content may be reproduced, distributed, or used without prior written permission.

11. Privacy

Personal information provided by customers is processed in accordance with the SAL DE BAJA Privacy Policy, available on this website.

12. Limitation of Liability

SAL DE BAJA shall not be liable for indirect, incidental, or consequential damages arising from the use of its products or this website.

In all cases, SAL DE BAJA's total liability shall be limited to the amount actually paid for the product giving rise to the claim.

13. Changes to These Terms

SAL DE BAJA reserves the right to modify these Terms & Conditions at any time. Changes become effective upon publication on this website.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Mexican States.

Any dispute arising from these Terms & Conditions shall be subject to the jurisdiction of the competent courts of Baja California Sur, Mexico.

15. Contact

If you have any questions regarding our products, orders, or these Terms & Conditions, please contact us at:

Email: info@saldebaja.com

Location: San José del Cabo, Baja California Sur, Mexico.